Last Updated: September 15, 2023
At NeonLearn, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our English language learning services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
We may collect personal information that you voluntarily provide to us when you:
The personal information we collect may include:
When you visit our website, we may automatically collect certain information about your device, including:
This information helps us analyze trends, administer the site, track user movement, and gather demographic information.
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
For more information about our use of cookies, please see our Cookie Policy.
We may use the information we collect for various purposes, including to:
We may share information we have collected in certain situations. Your information may be disclosed as follows:
If we believe the release of information is necessary to comply with the law, regulate our agreements, or protect the rights, property, and safety of ourselves or others.
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
We may share your information with third-party vendors who provide services on our behalf, such as:
These third parties are prohibited from using your personal information except to provide these services to us.
We may disclose your personal information for any other purpose with your consent.
We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or other types of misuse.
Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.
Our services are directed to teenagers (13-18 years) and their parents or guardians. For users under 13 years of age, we require parental consent before collecting any personal information.
If you are a parent or guardian and you are aware that your child has provided us with personal information without your consent, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
You have certain rights regarding your personal information. These include:
You can review and change your personal information by logging into your account or by contacting us directly.
You can opt-out of receiving promotional emails by following the unsubscribe instructions in each message or by contacting us directly.
You can choose to disable cookies through your browser settings, but this may affect your ability to access certain functions of our website.
Depending on your location, you may have additional rights under data protection laws, such as:
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Our website may contain links to third-party websites and applications. Once you click on these links and leave our website, we have no control over and are not responsible for the privacy practices of such third parties. We encourage you to read the privacy statements of each website you visit.
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed of how we are protecting your information.
If you have questions or comments about this Privacy Policy, please contact us at:
NeonLearn Canada
123 Digital Avenue, Toronto, ON M5V 2K4
Phone: +1 (416) 555-8765
Email: [email protected]